bf7's Privacy Policy
bf7 treats the security of your personal information as its highest priority. This policy clearly describes how we collect, use, and protect your information.
This Privacy Policy ("Policy") applies to the bf7 platform and its affiliated services ("Services"). By using the bf7 website or app, you voluntarily agree to the terms of this Policy. Please read this Policy carefully, as it determines how your personal information is handled.
bf7 believes that your privacy is a fundamental right. We collect only the information necessary to provide our services and we never sell it to third parties without your consent.
This Privacy Policy serves as a legal agreement between you and bf7. This Policy may be updated as we improve our services — you will be properly notified of any changes.
What Information We Collect
bf7 collects the following types of information. The purpose of collecting this information is to provide you with the best possible service and to ensure the security of the platform.
Identity Information
Information you provide at the time of account registration:
- Full name and date of birth
- Email address
- National ID card or passport number (for verification)
- Address and mobile number
Financial Information
Information collected for the purpose of managing transactions:
- bKash / Nagad / Rocket / Upay account number
- Bank account details
- Deposit and withdrawal transaction history
- Type of payment method
Usage Information
Information relating to your activity on the platform:
- Gaming history and betting records
- Promotional offer usage information
- Login time and session duration
- Support contact history
Technical Information
Technical information collected automatically:
- IP address and device information
- Browser type and operating system
- Cookies and tracking tokens
- Pages visited and click data
Purpose of Using Information
bf7 uses the information we collect only for lawful and specific purposes. We do not use your information for any reason other than those listed below.
- Account Management: To create, manage, and secure your account.
- Identity Verification: To complete the KYC (Know Your Customer) process and prevent financial fraud.
- Transaction Processing: To smoothly manage deposits, withdrawals, and bonus distribution.
- Service Improvement: To continuously improve the platform experience and the quality of gaming services.
- Providing Support: To resolve your issues via live chat and email.
- Ensuring Responsible Gaming: To detect unusual gaming behaviour and take steps to protect you.
- Meeting Legal Obligations: To retain information and prepare reports as required by the relevant authorities.
- Promotional Communications: To inform you about relevant offers and updates, subject to your consent.
Data Storage and Security
bf7 uses industry-standard technology and processes to keep your information secure. Our security framework is continuously updated to ensure your information receives the highest level of protection.
Encryption
All your information is protected through SSL/TLS encryption technology. Every transfer of data between your browser and our servers is handled through encrypted channels.
Access Control
Only authorised personnel can access your information. Every access event is logged and regularly audited.
Secure Servers
All data is stored on secure, protected servers where regular security checks are carried out. Firewalls and intrusion prevention systems remain active at all times.
Data Retention Period
We retain your information only for as long as necessary. Generally, even after an account is closed, certain information may be kept for a specific period as required by law. Financial transaction records are retained in accordance with applicable law. After your account is closed, unnecessary personal information is securely deleted.
Sharing Information with Third Parties
bf7 never sells your personal information. However, in certain circumstances, limited information may be shared with trusted partners in order to provide services.
When Information Is Shared
- Payment Processors: The minimum information necessary to settle transactions through bKash, Nagad, Rocket, Upay, and banks is transmitted.
- Technology Service Providers: Technology partners required for platform operations — they are bound by strict confidentiality agreements.
- Law Enforcement Agencies: When required to comply with legal obligations, court orders, or government directives.
- Fraud Prevention: With the relevant authorities when needed to investigate financial fraud or unlawful activity.
- With Your Consent: Information may be shared with specific third parties if you have given explicit permission.
Cookies and Tracking Technology
bf7 uses cookies to improve your website browsing experience and to remember your preferences.
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, manage security tokens, and save cart or preference data. Disabling these cookies will prevent the site from working properly.
Analytical Cookies
These cookies collect information about which pages are visited most, how long users stay on the site, and where problems occur — this data is used to improve the site experience. These cookies do not collect personally identifiable information.
Cookie Management
You can control cookies by changing your browser settings. Please keep in mind that disabling essential cookies may make it difficult to log in to your bf7 account and use the site's core services. Analytical cookies are managed on the basis of your consent.
Your Rights and Controls
bf7 believes you should have full control over your own information. Your key rights are described below.
Right to Access Information
You may request to view all information stored about you at bf7 at any time. We will provide that information to you within a reasonable time.
Right to Correct Information
If any of your stored information is incorrect, you may request a correction. The support team will assist you in a timely manner.
Right to Delete Information
In certain circumstances you may request the deletion of your personal information, although some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object to promotional communications or certain types of data processing. Contact support and we will act in accordance with your preferences.
Right to Data Portability
You may request your personal information in a structured, machine-readable format that you can use with another service.
Right to Unsubscribe from Marketing
You may unsubscribe from promotional emails or notifications at any time. This can be done through account settings or by contacting support.
Protection of Minors' Information
Age Restriction
bf7 is a 21+ platform. We do not knowingly collect personal information from anyone under the age of 21. We verify age at registration and may request additional proof if needed.
If information from a minor has been collected by mistake, we will immediately delete that information and close the associated account as soon as we become aware of it. If you have any information regarding this matter, please notify us without delay at [email protected].
Policy Changes and Updates
Process for Updating the Policy
bf7 may update this Privacy Policy from time to time. For any significant changes, we will:
- Publish a prominent notice on the website and update the date at the top of the Policy.
- Notify you at your registered email address for significant changes.
- If you continue using the site after the updated Policy takes effect, you will be considered to have agreed to the new Policy.
Previous versions of the Policy may be obtained by requesting them from support.
Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact us. Our dedicated privacy team will take your concerns seriously.
Support Email: [email protected]
Live Chat: 24/7 Bangla live chat support available
We will endeavour to respond within a reasonable time of receiving your request. More complex matters may take a little longer to resolve, but we will always keep you informed of progress.
Related Documents
Alongside this Privacy Policy, we encourage you to read our other policies and terms as well:
- Terms and Conditions — General terms for using the platform
- Responsible Gaming — Guidelines for building safe and healthy gaming habits
- FAQ — Common questions and answers